---
title: New Updates for April 2025
description: New Updates for April 2025
---

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1. [Help Center](https://learn.calldrip.com/)
2. [Product Updates](https://learn.calldrip.com/product-updates)
3. [2025](https://learn.calldrip.com/product-updates#2025)

# New Updates for April 2025

### **New and Enhanced Features**

- Introduction of a new function to send and reassign inbox messages.
- Implementation of an organization-level widget for enhanced functionality.
- The CSV report for user performance now provides complete key performance indicators (KPIs) instead of using abbreviations.
- Added detailed delivery data to the broadcast report, with statuses including sent, delivered, failed, undelivered, and null.
- Integration of the Stir/Shaken framework into the trust hub, along with enhancements to the front-end experience.
- Hexon integration facilitated by the Netherlands team.
- New feature to automatically close inbox messages after a specified number of days.
- The "VA Goal Met" status has been updated to "Needs Assistance."
- Improvements made to Twilio integration for better performance.
- Addition of a dedicated name field for Virtual Assistants (VAs).

### **Resolved Issues**

- Enhanced email formatting for improved readability and presentation on specific browsers.
- Improved the clarity and accessibility of additional information for Virtual Assistants (VAs).
- Resolved issues related to widget duplication to streamline user experience.
- Corrected the contact creation number to ensure accurate data entry.
- Addressed the merging issue with broadcast conversations for better communication flow.
- Fixed a notification bug to ensure timely alerts and updates.
- Resolved reporting bugs to enhance data accuracy and reliability.
- Fixed visual issues related to the opt-out feature for a more intuitive user interface.
- Addressed visual bugs on mobile widgets to improve usability across devices.

- [Product Updates](https://learn.calldrip.com/product-updates#main-content)

    - [2026](https://learn.calldrip.com/product-updates#2026)
    - [2025](https://learn.calldrip.com/product-updates#2025)
    - [2024](https://learn.calldrip.com/product-updates#2024)
    - [2023](https://learn.calldrip.com/product-updates#2023)
    - [2022](https://learn.calldrip.com/product-updates#2022)
    - [2021](https://learn.calldrip.com/product-updates#2021)
    - [2020](https://learn.calldrip.com/product-updates#2020)
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