New Updates for August 2025

New and Enhanced Features

• Completed deployment of enhanced mobile app endpoints
• Delivered new mobile app metrics and comprehensive logging capabilities
• Upgraded coding standards to reduce technical debt
• Introduced "Duplicate" as a selectable call status
• Enhanced XML processing functionality
• Expanded Google Analytics integration to include additional data
• Launched Two-Factor Authentication for increased account security
• Instituted default automatic closure of inactive inbox accounts
• Enabled outbound calling support for Canada
• Rolled out dynamic number capability for the UK

Resolved Issues

• Resolved account settings issues
• Enhanced XML data processing
• Improved data parsing accuracy and efficiency
• Fixed outbound dialing functionality to ensure consistent performance
• Corrected score automation process for reliable results
• Addressed and resolved widget concerns
• Remedied tagging workflow issues for accurate classification
• Implemented fixes for virtual assistant bugs
• Delivered sitewide speed and responsiveness enhancements
• Advanced call summary reporting capabilities
• Strengthened integration support with key platforms
• Fixed Autodata signup process for seamless onboarding
• Resolved Broadcast feature reliability issues
• Added enhanced whisper functionality for agent support
• Corrected activity page to ensure accurate reporting and tracking