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  2. Product Updates

New Updates for December 14, 2021

New and Enhanced Features

  • Added integration logs to the Admin portal.
  • Added the option to have a recorded message on click to call.
  • Updates were added to the Call Notes on the Calls page and the Call Information page.

Resolved Issues

  • Users no longer receive notifications if a conversation not assigned to them was reopened.
  • Fixed the bug with the confirmation message when submitting a lead with the Engage Widget.
  • The issue with widgets statuses not loading correctly is resolved.
  • There is no longer an error when manually sending email reports.