New And Enhanced Features
- Storage of privacy data can now be customized per account.
- The filter on the users pages has been removed for OEM users to reduce confusion.
- For selected date range, the Customer Happiness report shows correct data.
- Billing portal now shows correct data.
- Numbers on the inbound email report now match the dashboard.
- Total connected now includes direct transfers.
- The Customer Happiness CSV now matches the data in the table.
- Numbers on some reports not matching the dashboard has been resolved.
- Updated error handling when scoring.
- Updates have been made to outbound tracking numbers.
- The country for accounts no longer defaults to the US.
- Issues with sub parsing have been resolved.
- Updates have been made to OEM users taking calls.
- Calls can now only be scored by one user.
- When changing the date on the score history page it will update on the first try.
- Sorting columns on the calls page have been updated for OEM users.
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