---
title: New Updates for December 21, 2022
description: New Updates for December 21, 2022
---

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1. [Help Center](https://learn.calldrip.com/)
2. [Product Updates](https://learn.calldrip.com/product-updates)
3. [2022](https://learn.calldrip.com/product-updates#2022)

# New Updates for December 21, 2022

### **New and Enhanced Features**

- The Activities page has replaced the Calls page with these features: 
    - Text and phone conversations are now separate to gain better insight into your leads' activities.
    - A new Lead view allows users to quickly glance at leads and see the most recent activity, including calls, notes, and text conversations.
    - Quickly score and coach calls with the new and easy-to-use scoring and coaching views.
- Updates to Inbound Flows include the following: 
    - The look of Inbound Flows now matches Outbound Flows.
    - When selecting voicemail as the Final Destination, users can play a recording or have a message read to the caller.
    - The Play Recording option includes uploading a new sound or recording a sound while building the flow.
    - Send automated text messages when a new lead comes in.
    - Customize inbound flows to have a greeting and multiple attempts.
    - Added the ability to report on missed calls.
- Better AI insights on calls include sentiment analysis and better call transcriptions.
- Users can now send Review Invites in different languages.

### **Resolved Issues**

- Resolved the issue with the Data Export notifications sending incorrectly.
- Fixed a couple of bugs related to the Inbound and Outbound Sources reports.
- The sensitive data permission no longer causes issues with scored calls.
- Fixed the issue with overage texts.
- Lead Source Restrictions no longer show extra data.
- Fixed a couple of bugs related to the Scored Metrics report.
- The issue with the tags colored grey not showing is fixed.

- [Product Updates](https://learn.calldrip.com/product-updates#main-content)

    - [2026](https://learn.calldrip.com/product-updates#2026)
    - [2025](https://learn.calldrip.com/product-updates#2025)
    - [2024](https://learn.calldrip.com/product-updates#2024)
    - [2023](https://learn.calldrip.com/product-updates#2023)
    - [2022](https://learn.calldrip.com/product-updates#2022)
    - [2021](https://learn.calldrip.com/product-updates#2021)
    - [2020](https://learn.calldrip.com/product-updates#2020)
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