New Updates for February 2025

Added a dropdown menu to select individual scorecards on the user performance report.
Virtual Assistant reports added to the email report options.
Removed Virtual Assistants from the User Performance Report.
Widget visual update-color, and text additions added.

Dashboard navigation improvement.
Virtual Assistant no longer responds to texting reactions.
Angi webhook created.
Scorecard notifications are now available for individual scorecards.
One-way recording for inbound calls.
Account level widget has been released-this introduced a back icon in the widget, and the option to designate a primary widget for accounts that may be attached to an organization widget.
The Virtual Assistant report data updated for improved accuracy.
E-mail parse logs are now viewable per account.
Marktplaats integration update.
The widget scaling improvement.
Marktplaats link has been added to the notes section in the inbox.
Closed conversation system message-the inbox now shows why a conversation was closed.
Conversation history email improvement: adding account name in the header, and customer phone number and email address to the email.

Widget bug fix-the widget was interfering with website functionality. It doesn’t anymore.
Scorecard creation bug-call tags are now removed from the score card creation options.
Account scorecards weren’t always accurately showing in the dashboard. That has been fixed.
EU summary improvement.
VinSolutions contact id-integration improvement.
Report notification bug fix.