New and Enhanced Features
- VinSolutions has been added to the integrations page.
- CRM Assignment has been added as a call strategy to outbound flows as part of the VinSolutions integration.
- Response time has been updated to include all calls with the call status of Called.
- Ignoring a text field has been added as a new feature in email parsing, allowing fields to be skipped when parsing.
- Coach notes have been added to the Scored Metrics CSV export.
- Updates have been made to the scoring section in the filter.
- The billing and score settings sections have been moved next to each other when viewing an account in the Admin Portal.
- Colors have been added to the email parsing status column.
- Updates have been made to the framework.
- Updates have been made when editing call statuses in the Admin Portal.
- Formatting updates have been made to the Outbound Sources CSV export.
- The issue with updating user's phone numbers has been resolved.
- Issue with updating the scorecard has been fixed.
- Resolved the issue of not all the tags showing up in the filter.
- The Appointment Date field when scoring has been updated to a date picker.