New Updates for January 13, 2021

Custom API templates/rules are now available on next gen.
Auto parse rules now allow for two fields instead of one.
Last received call has been added as a column to the Users CSV.
The Calls, Call Duration, Response Time, and Missed Opportunities reports have been added to the Accounts and Users reports on the OEM level.
The text on the button when creating tags has been updated.
File Playback Amount has been added into the admin portal under the SIP and Calling section.
The account dropdown has been alphabetized to find accounts faster.
The ability to attach multiple organizations and accounts to a user has been added in the admin portal.
Scoring now only counts against the scored calls limit if the call is a conversation.

Updates have been made when creating a user in the Calldrip portal.
The subject on notifications has been updated to a static subject.
Updates have been made when viewing all calls under the organization dropdown.
Updates have been made when creating a user with a user code in the admin portal.
The Calls page now displays calls in the correct date/time order.
Notes have been added back into the Call Emails notification.
The whisper requirement has been removed when creating and editing numbers.
Can now create an inbound source in admin without adding a phone number.
The Outbound Sources report has been updated to show correct totals.