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New Updates for January 2026

New and Enhanced Features

  • Automation Improvements: Added voicemail capabilities to missed call automation workflows.
  • Expanded Connectivity: Introduced new mobile app endpoints for enhanced functionality and began backend preparation for WhatsApp integration.
  • System Refinements: Optimized the demo process and completed initial preparations for NADA 2026.

Resolved Issues

  • Reporting & Analytics: Resolved display issues with Scorecard dashboard tiles, fixed the Comparison report, and addressed bugs in the Inbound source email report.
  • Communication Stability: Fixed "click-to-call" (c2c) issues, resolved a bug where calls were attempted without a number, and corrected an issue where calls appeared to be "attempting/talking" incorrectly.
  • Platform Performance: Fixed email parsing timeouts, data export bugs, and history log errors.
  • Regional & Permissions: Resolved permission issues for Scorecard notifications and optimized performance for global users on the EU server.