Product Updates
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      New Updates for July 19, 2022

      New and Enhanced Features

      • Click to Call has been added to the Calldrip mobile apps! Call your leads with ease from the Conversation Details or the Send Menu.
      • With the SMS automation setup, when a new lead comes in, a text message from either party now counts as part of the connection rate.
      • Added the option to have multiple departments on widgets. 
      • Updated the VinSolutions integration; any text messages from Calldrip will post a link to the lead's work notes.
      • CRM Assignment in Outbound Flows now works with DealerSocket.
      • Call Notes now show in the Calls page CSV. Added an additional highlight to see the lead when making notes.
      • The Data Export will now send an email when a download is complete.
      • The name of the Inbox is now in all Inbox notifications.
      • "User Unavailable" was added as an option under the What Happened on the Call dropdown when scoring.

      Resolved Issues

      • Fixed the issue with an EU Area Code showing as a Bad Number.
      • Updating Users now saves the changes.
      • The BDC report now shows the correct Calldrips percent.
      • Resolved some issues with the Data Export, including User Code not showing and incorrect Widget data.
      • Users should no longer get a 500 error when visiting the Billing page.
      • Fixed the issues related to the live updates on the Calls page.