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  2. Product Updates

New Updates for July 2023

New and Enhanced Features

  • Added a new report in the admin portal called At Risk Accounts.
  • Updated the notification texts to be sent from different phone numbers, depending on the country.

Resolved Issues

  • Fixed the issue with the Assigned to AI folder showing closed conversations.
  • Phone numbers are no longer displaying incorrectly.
  • The activity page is no longer refreshing when listening to call recordings.