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  2. Product Updates

New Updates for July 26, 2021

New and Enhanced Features

  • Widgets turn website visitors into text or phone conversations.
  • Added the ability to send and receive text messages from call tracking numbers.
  • Inbox allows you to manage all of your text conversations.
  • When editing numbers, the phone number associated is now displayed.
  • Optional note fields added to Numbers and Outbound Sources.
  • The department now shows up as a tag on the Calls page.
  • The Account and Lead Data Exports now include new data points.

Resolved Issues

  • Fixed the issue with some text boxes shrinking.
  • EU email reports no longer show incorrect data.
  • Error when trying to score some calls has been resolved.
  • Fixed the issue with parsing pulling part of the lead's name.
  • The "Add More Users" button on the Users page now says "Purchase Users" to eliminate confusion.