2021
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      2. Product Updates
      3. 2021

      New Updates for June 15, 2021

      New and Enhanced Features

      • Percents are now in their own column in the CSVs.
      • The process for purchasing an inbound number has changed to be more user-friendly.
      • The source name now shows on the Forward Call Details integration.
      • Receive tag notifications during business hours, after business hours, or both.
      • A new option, Select All, is now available for reports and a few notifications that automatically selects all users and/or accounts even if more are added or deleted.

      Resolved Issues

      • The issue with the Scoring email report not sending has been fixed.
      • Fixed the Chat With Us button on the Get Help page.
      • The problem with OEM form not adding accounts has been fixed.
      • Fixed the issue with combined first and last names and duplicate leads in Zoho.
      • Resolved the error received when deleting numbers assigned to an Outbound Flow as the Lead Notification Caller ID.
      • Fixed the issues relating to recording coach audio.
      • Fixed the issue of flows removing when updating Auto Attendants.
      • Fixed the issue when deleting sounds that are attached to Auto Attendants.