Product Updates
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      New Updates for June 2023

      New and Enhanced Features

      • Virtual assistants automatically follow up with customers using a personalized 45-day lead follow-up process.
      • Added a new recording option in the flow setup that will only record one side of the conversation.
      • Previous and deleted users are now in the Users report.
      • Updated the default permission templates for managers and agents.
      • Added additional columns to the account and user data exports.
      • Updated the DealerSocket integration to add appointments set by the virtual assistant and event updates.
      • Added more data points to the GET API.

      Resolved Issues

      • Fixed some issues with the Users page loading slowly.
      • Resolved the issue with the filter on the activity page.
      • Fixed the issue with inbound calls showing outbound call statuses.
      • Resolved a couple of bugs in the scored email notification.