New Updates for June 2025

A new "Click to Call" option has been added to the dropdown menu in the comparison report for enhanced usability.
The Customer VIP service visual has been removed from the site and replaced with the Virtual Assistant.
The internal admin homepage now defaults to display accounts instead of the dashboard for improved navigation.
The checkmark state in the inbox remains static when multiple selections are made, streamlining the user experience.
An active/inactive account status feature has been introduced to support number registration.
An update to Laravel has been implemented.
An email address field has been incorporated into the personalization token for enhanced customization.
Notifications have been improved for better user engagement.
Reports have been optimized to process high volumes of data more rapidly.

The happiness score adjustment now prevents negative percentages from appearing in the table.
The virtual assistant has been updated to avoid responding to duplicate messages or images individually.
A resolution has been implemented for users with proper authorization who were previously unable to delete other users.
An issue where outbound flows did not save if the account lacked an attached phone number while selecting the phone option has been fixed.
The personalization bug within flows has been addressed.
The "Needs Assistance" feature has been optimized to prevent multiple notifications from being sent.
Improvements have been made to enhance user page load speed.
The contact duplication issue has been resolved.
The virtual assistant will no longer provide responses in military time.
A bug affecting the virtual assistant's instructions has been corrected.
Adjustments to the virtual assistant report now display all conversations the VA has interacted with.
Import updates have been improved for better performance.
Enhancements have been made to the Marktplaats functionality.