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  2. Product Updates

New Updates for May 20, 2021

New and Enhanced Features

  • The character limit on usernames has been updated.
  • Updates have been made to Mexican numbers.
  • Updated website security.
  • Added Traver Connect setup.
  • Updates have been made to the developer docs.

Resolved Issues

  • Issues with Lead Notification Caller ID have been resolved.
  • Receiving a 500 error when viewing the Users Performance Report has been fixed.
  • The sizing issue with the new logos has been fixed.
  • Issues with users seeing data for accounts they are not attached to has been fixed.
  • Users without permission can no longer listen to other user's calls on the Scored Metrics report.
  • 500 errors should no longer occur when scoring.
  • The scoring page no longer loads calls if the account is out of weekly allowed scored calls.
  • The issue with submitting a scored call with an incorrect email address has been fixed.