New Updates for May 2025

The schedule broadcast component has been successfully launched, allowing users to efficiently manage and automate their broadcasting tasks.
Enhanced AI Capabilities.
Enhanced front-end rescoring functionality for internal support staff.
Users will now receive a single notification when a goal is achieved and subsequently transitioned to the needs assistance status, streamlining the notification process.
The new import contacts feature has been successfully launched, enabling users to easily add and manage their contacts within the system.
Users can now easily access and view contact details directly from the activity page.
Enhanced search functionality within the inbox, allowing users to quickly and efficiently locate messages and information.
Automatic integration of voice integrity features for sub-accounts has been implemented.
Enhanced outbound flow capabilities have been introduced, optimizing the overall efficiency and effectiveness of communication processes.
Users with scheduling permissions can now be restricted from modifying their own schedules, enhancing control over scheduling management.

The issue related to scorecard notifications has been successfully addressed and resolved.
The issue related to the copying of outbound source information from forms has been successfully resolved.
Resolved various bugs related to the Marktplaats platform, enhancing overall functionality and user experience.
Resolved various visual issues within the sidebar, enhancing the overall user interface and experience.
The bug affecting the update of account profile pictures has been successfully resolved, ensuring users can now easily and accurately update their images without issues.
The bug affecting inbound flow automation has been successfully fixed, ensuring smoother and more reliable processing of incoming data.
The issues affecting the broadcasting functionality have been successfully addressed, ensuring a smoother and more reliable broadcasting experience for users.
The issue affecting the click-to-call functionality has been successfully resolved, ensuring users can now utilize this feature without any interruptions.
The issue affecting notification delivery has been successfully resolved, ensuring that users receive timely and accurate updates without any disruptions.
The follow-up reminder notification feature has been removed to streamline the notification process for users.
Significant improvements have been made to the sentiment analysis within the inbox, enhancing the ability to gauge and respond to user emotions effectively in their conversations with the Virtual Assistant.