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  2. Product Updates

New Updates for November 10, 2020

New And Enhanced Features

  • Display Account Name and ID: The account ID is now displayed anywhere the account name is displayed.
  • Scoring Queue Updates: The "Do Not Process" link, tooltips with the descriptions of the tags, and adding the "Other" tag to the alerts dropdown have been added when scoring a call. Scoring priority updates and new filters have been added to the scoring queue. 
  • Adding Tool Tips to Reports: Tool tips have been added to a couple reports to give clarification to the new data points added to Calldrip.

Resolved Issues

  • Score Settings Bug
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