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  2. Product Updates

New Updates for November 16, 2021

New and Enhanced Features

  • Added new columns to the Scoring History CSV.
  • Users can now add notes to a call from the calls page or the call information page.
  • New Engage updates include new icon options along with the ability to have the greeting message always show.
  • Users can now send images and videos through the Calldrip Inbox.

Resolved Issues

  • Fixed the issue with searching phone numbers on the Calls page.
  • There is no longer an issue with sending the same file twice in the inbox.