---
title: New Updates for November 16, 2021
description: New Updates for November 16, 2021
---

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1. [Help Center](https://learn.calldrip.com/)
2. [Product Updates](https://learn.calldrip.com/product-updates)
3. [2021](https://learn.calldrip.com/product-updates#2021)

# New Updates for November 16, 2021

### New and Enhanced Features

- Added new columns to the Scoring History CSV.
- Users can now add notes to a call from the calls page or the call information page.
- New Engage updates include new icon options along with the ability to have the greeting message always show.
- Users can now send images and videos through the Calldrip Inbox.

### Resolved Issues

- Fixed the issue with searching phone numbers on the Calls page.
- There is no longer an issue with sending the same file twice in the inbox.

- [Product Updates](https://learn.calldrip.com/product-updates#main-content)

    - [2026](https://learn.calldrip.com/product-updates#2026)
    - [2025](https://learn.calldrip.com/product-updates#2025)
    - [2024](https://learn.calldrip.com/product-updates#2024)
    - [2023](https://learn.calldrip.com/product-updates#2023)
    - [2022](https://learn.calldrip.com/product-updates#2022)
    - [2021](https://learn.calldrip.com/product-updates#2021)
    - [2020](https://learn.calldrip.com/product-updates#2020)
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