2021
      Back to home
      1. Help Center
      2. Product Updates
      3. 2021

      New Updates for October 01, 2021

      New and Enhanced Features

      • Added LEF integration information to the integrations page.
      • The Monthly Comparison report now shows data for the current month.
      • Added the option to use inbound tracking numbers as the Caller ID on outbound flows.
      • Added a new column called Submitted to the Customer Happiness report.

      Resolved Issues

      • Resolved the issue with the greeting message duplicating on widgets.
      • Outbound Scored Metrics data now shows up on the dashboard when filtering.
      • Updates have been made to the Calls By Medium report to improve speed.
      • Fixed a few bugs on the Customer Happiness Report.
      • Fixed the issue with not being able to edit lead details in a conversation.