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New Updates for October 01, 2021

New and Enhanced Features

  • Added LEF integration information to the integrations page.
  • The Monthly Comparison report now shows data for the current month.
  • Added the option to use inbound tracking numbers as the Caller ID on outbound flows.
  • Added a new column called Submitted to the Customer Happiness report.

Resolved Issues

  • Resolved the issue with the greeting message duplicating on widgets.
  • Outbound Scored Metrics data now shows up on the dashboard when filtering.
  • Updates have been made to the Calls By Medium report to improve speed.
  • Fixed a few bugs on the Customer Happiness Report.
  • Fixed the issue with not being able to edit lead details in a conversation.