New Updates for October 2024

New and Enhanced Features

• Multiple Scorecard Features
  • Ai automatically assigns a scorecard.
  • Multiple scorecards dashboard update.
  • Multiple scorecards inbound and outbound flows improvement.
  • Scored metrics report update.
  • Scorecard name added to activity page csv.
  • Scorecard details added to the activity page sidebar.

Resolved Issues

• Vin solutions integration improvement.
• UK redaction improvements. 
• Inbound/Outbound flow scorecard improvement.
• Notification speed improvement.
• Opportunity prompt improvement.
• Flow scorecard improvement.
• Create outbound tracking number error 500.
• Call recording improvements.
• Scored metrics report improvement.